RKLhost.com Support Services

Welcome to RKLhost.com

 
Virtual Hosting

What is Virtual Hosting?
Do you have Front-Page extensions?
What is Bandwidth?
I want to change my account plan. How do I upgrade / downgrade my account?
What domain names do you support?
What domain names do you support?
Can we add services as we grow and need them?
What is SSH?

What is Virtual Hosting?
Virtual Hosting is where multiple web sites (www.anyname.com) are served off the same physical server. This saves each customer from purchasing their own expensive server, performing the setup and providing the appropriate environment. This is the most common method of hosting sites of small to medium size with light to moderate traffic.

Do you have Front-Page extensions?
Front Page extensions can be installed for your account. They are not installed automatically during the initial setup. Send us a support request and they will be installed within 24 hours.

What is Bandwidth?
Bandwidth is the amount of data moved between your site and the browsers of the customer's accessing your site. It is typically measured in Gigabits.

I want to change my account plan. How do I upgrade / downgrade my account?
To upgrade or downgrade your account, go to our customer support page and complete a customer support request. Just specify what plan you want to change from or other services you'd like changed and submit your request.

What domain names do you support?
We support all domains, including foreign domains.

Can we add services as we grow and need them?
You may grow at whatever pace you like. All options can be added or removed at any time.

What is SSH?
SSH is similar to telnet, but it's more secure. It uses high level encryption and compression to make sure nobody can takeover or eavesdrop on your telnet session.